Exclusive phone only deals.

+1 (855) 936-0011

JSX Airlines: Flight Changes, Cancellations, and Baggage Policies

JSX Airlines offers a semi-private flying experience with a strong emphasis on convenience and customer comfort. Whether you're revising your itinerary or packing for a trip, this guide provides key policies for changes, cancellations, and baggage.

Flight Change Policy

JSX offers flexible options for flight modifications.

  1. Ticket Modifications
    • Online Changes: You can modify your booking via the "Manage Your Flight" section on the JSX website or mobile app. Changes may be subject to fare differences.
    • Same-Day Changes: Available for a fee, subject to seat availability.
    • Fare Types:
      • Hop On Fares: Fully refundable and changeable up to 1 hour before departure without fees.
      • All-In Fares: Allow changes without penalties; fare differences may apply.

For Assistance: Contact JSX customer support or call +1 (855) 936-0011 for help with flight changes.

Cancellation Policy

JSX offers traveler-friendly cancellation options.

  1. 24-Hour Cancellation: All bookings canceled within 24 hours are eligible for a full refund, provided the flight is at least 7 days away.
  2. Refund Policies:
    • Hop On Fares: Refundable with no cancellation fee up to 1 hour prior to departure.
    • All-In Fares: Cancel without penalty; value retained as JSX credit for future use.

For Assistance: Contact JSX directly or call +1 (855) 936-0011 for support with cancellations.

Baggage Policy

JSX offers generous baggage allowances to enhance your travel experience.

  1. Carry-On Baggage
    • Allowance: Each passenger is allowed one personal item and one carry-on bag.
    • Size Restrictions:
      • Carry-On Bag: Must not exceed 22 x 14 x 9 inches.
      • Personal Item: Must fit under the seat in front of you.
  2. Checked Baggage
    • Allowance: Two checked bags are included in all fares.
    • Size and Weight Restrictions:
      • Each bag must not exceed 62 inches and 50 lbs.
    • Excess Baggage:
      • Extra Bag: $50 per bag.
      • Overweight/Oversized: $75 per bag.

For Assistance: Reach JSX support or call +1 (855) 936-0011 for baggage-related queries.