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Zipair: Flight Changes, Cancellations, and Baggage Policies

Zipair offers passengers flexible options to manage their travel plans with convenience and clarity. This guide outlines Zipair’s policies on modifying itineraries, cancellations, and baggage allowances.

Flight Change Policy

Zipair provides a streamlined system for passengers wishing to adjust their bookings.

  1. Ticket Modifications
    • Online Changes: Zipair allows changes to departure date, time, or class through the "My Page" section of its website. Applicable fare differences and fees may apply based on fare type.
    • 24-Hour Change Policy: Bookings made directly with Zipair can be changed or canceled without penalty within 24 hours of purchase.
    • Fare Types:
      • Value Fares: Modifications allowed with applicable fare differences.
      • Standard Fares: Changeable with a change fee + fare difference.
      • Simple Fares: Non-changeable, non-refundable after purchase.

For Assistance: Contact Zipair directly or call +1 (855) 936-0011 for immediate support.

Cancellation Policy

Zipair’s cancellation policy varies by fare and booking conditions.

  1. 24-Hour Cancellation: Cancel without penalty within 24 hours of booking if purchased directly from Zipair.
  2. Refund Eligibility:
    • Value/Standard Fares: Partial refund available before departure, less applicable cancellation fee.
    • Simple Fares: Non-refundable unless required by law.
  3. Refunds are credited to the original form of payment or issued as travel credit when applicable.

For Assistance: Contact Zipair directly or call +1 (855) 936-0011 for immediate support.

Baggage Policy

Understanding Zipair's baggage policy ensures a smoother experience at the airport.

  1. Carry-On Baggage
    • Allowance:
      • One personal item (laptop bag, purse, etc.) and one carry-on bag included for all fares.
    • Size Restrictions:
      • Carry-On Bag: Max 55 x 40 x 25 cm including handles/wheels.
      • Weight: Up to 7kg (approx. 15.4 lbs).
  2. For Assistance: Contact Zipair directly or call +1 (855) 936-0011 for immediate support.

  3. Checked Baggage
    • Allowance:
      • Not included in base fare. Must be purchased separately.
    • Size and Weight Restrictions:
      • Max 158 cm (L+W+H), Max 23kg (50 lbs) per bag.
    • Fees:
      • First Bag: Starts at $30 depending on route.
      • Additional Bags: Higher fees apply.
    • Oversized/Overweight:
      • Additional charges apply for exceeding 23kg or 158cm dimensions.
      • Bags over 32kg not accepted.

For Assistance: Contact Zipair directly or call +1 (855) 936-0011 for immediate support.